Tropicari "Stylish Jewelry For Men & Women"

Departments

For any customer service related questions not answered here and to email
us Click Here

Sales:
Contact info.
To email us: Click Here

Shipping:
Shipping Guidelines:
Your order will normally be shipped within 1-2 business days of receiving your order

Note: These rates do not include fees for insurance or delivery confirmation.
Normal shipping is via USPS and UPS Ground. If you require different shipping arrangements
(overnight, 2nd day air, etc.) please contact us for the current rates.

Tracking:
Orders shipped via UPS can be tracked by going to the UPS website and entering your tracking
number.

Contact info.

Returns:

Personalized Jewelry:

Personalized orders may not be retuned This is due to the fact that we will have already committed
our time and materials toward processing the personalized order.

All of our personalized items are made specifically for you. They are non-returnable. We have taken a
lot of time and care in providing accurate pictures of our bracelets.

Jewelry Return Policy:

Please thoroughly examine your merchandise upon receipt. If you are not satisfied with your
purchase for any reason we will refund your purchase price less shipping charges.

Only New, Unused merchandise may be returned for a refund.

We carefully inspect all of our product for any defects before shipping. However, if your product arrives
to you defective in any manner we will exchange the merchandise or issue a refund for the cost of the
product.

Please return within 15 days of receipt of purchase for a refund or 30 days for an exchange. Please
remember that shipping charges are not refundable unless you receive a damaged or incorrect
item. You are responsible for any shipping and handling charges you might incur. We suggest that
you ship your order via insured US mail.

Return Process:

You can return any merchandise you purchase from Tropicari.com by following the instructions
below.

Returns are easy, here's how.

Look on the front of your receipt/packing slip.
Circle the items you are returning.
Write the reason for your return anywhere on your receipt and indicate whether it is an Exchange or
Refund (You have 15 days for a refund or 30 days for an exchange).
E-mail us by clicking here for a "Return Authorization Number"and the Customer Service
Representative will give you the number. Please include all of your order information (date ordered,
your name and phone number). Write that number on your shipping label.
Completely fill out the shipping label.
Ship your merchandise via insured U.S. Mail in an envelope or small box less than 3"wide by 5 3/4"
high and 10 " deep to:

Topicari Inc.
559 Clearwater Drive NW
Concord, NC 28027
USA

NOTE: We recommend using FedEx or UPS for all return shipping. FedEx provides package tracking
and proof of delivery to us. Insurance on UPS or Insured U.S Mail should be for the full retail price of
the items.

Contact info.
Email us by clicking here

Corporate Office:
Contact info.
Email us by clicking here

Tropicari Inc.
559 Clearwater Drive NW
Concord, NC 28027
USA

Privacy Policy:
Click here for our privacy policy.

Payment Methods
We accept Visa, MasterCard, Discover, American Express, Certified Check and Money Orders.
Sales Tax:
If your shipping address is in North Carolina, you must pay N.C. sales tax, which is currently 7%. If
your billing address is outside N.C., you do not have to pay sales tax.
Placing an order with Certified Check or Money Order
When you place an order select to pay by certified check, or money order. On the page that asks for
your credit card information, click the "Pay By Certified Check" or "Pay By Money Order" button. Then
send your check or money order to the address below.

Tropicari Inc.
559 Clearwater Drive NW
Concord, NC 28027
Please make certified checks and money orders payable to: Tropicari Inc.

•We welcome any feedback about our company or website.
•Please leave feedback by clicking here
•When contacting by e-mail please include your name and phone number.